Our Services
Web & mobile Design
Leveraging AI technology, we offer smart web solutions, including AI-powered chatbots for customer service, personalized omni channel content delivery, and data-driven insights for website optimization. Our goal is to help businesses enhance their online presence, improve user engagement, and ultimately drive growth and profitability.
Sales & marketing
We offer AI-powered solutions that help SMEs maximize their marketing ROI. By leveraging AI’s ability to analyze data across various channels like social media, web search, SEO, and OTTV, you can identify which channels yield the highest returns. This allows your business to focus its marketing efforts more effectively, leading to increased conversions and business growth.
Data analytics
AI-powered data analytics can significantly enhance your profitability. By analyzing vast amounts of data, AI tools can uncover hidden patterns, trends, and insights that can inform strategic decision-making. This includes identifying high ROI marketing channels, predicting future sales trends, and understanding customer behavior. By leveraging these insights, your business can optimize its operations, improve customer engagement, and allocate resources more effectively, all of which contribute to increased profitability.
Business development
EZWAi’s business development services combine the power of AI with our extensive business experience to help SMEs innovate and grow. We utilize AI tools like natural language processing for sentiment analysis and machine learning algorithms for predictive modeling, which, when combined with our business acumen, can identify untapped opportunities and potential growth areas. Furthermore, we collaborate with businesses to brainstorm and implement AI-driven strategies, fostering innovation and driving business development. Their approach ensures that businesses not only adapt to the evolving market landscape but also stay ahead of the curve.
CX Design - Virtual Agents
Ai tools are transforming Customer Experience (CX). No more annoying IVR’s or endless hold times. Using Omni Channel AI-chatbots, powered by cutting-edge Large Language Models like ChatGPT, customers can engage with businesses using their preferred method of contact. Even changing chanels during the same conversation and never having to repeat themselves, thus enhancing their overall experience. Real time sentiment analysisi and agent assistance, can provide valuable insights that enable businesses to fine-tune their services on the fly. This allows you to proactively cater to customer needs and preferences. Our mission is to help small businesses foster robust customer relationships, increase customer loyalty, and drive growth and profitability.
Contact Center / BPO
At EZWAi, we empower small to medium enterprises (SMEs) by partnering with leading contact centers to provide top-tier BPO and Contact Center Solutions. By consolidating buying power from our client base, we level the playing field, enabling SMEs to access high-quality, multilingual live agent support, and AI-powered tools like 24/7 chatbots and advanced analytics. Our aim is to streamline operations, enhance customer interactions, and reduce operational costs. With EZWAI, SMEs can focus on their core business while delivering excellent customer service, making them competitive in today’s dynamic market.
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Dev Ops - Mobile Centric App Development
At EZWAi, we're excited to bring AI-powered DevOps services to businesses looking to streamline their development processes, particularly in the realm of mobile app development. Our AI-driven solutions automate routine tasks, swiftly identify and rectify issues, ensuring a smooth and efficient app development process. By leveraging AI, we can enhance the user experience, making apps more intuitive, responsive, and personalized for your customers. This not only leads to increased customer satisfaction but also opens up new avenues for business growth and customer engagement. Our mission is to empower businesses with intelligent tools that drive efficiency, innovation, and success in the mobile app space.